taught by Michelle Tillis Lederman

Course description

When the question is asked: “What specific aspect of making new friends feels the most challenging to you?”, one of the common themes is centered around how to talk with each other.

The comments start with “the beginning awkwardness of not knowing what to say,” or “initiating conversations when I’m a shy person” or “finding the common ground with people I don’t know.”  Even when one girl says “she hates small talk” and another says “I need to learn how to do small talk better”—they both agree that starting that connection can bring up all kinds of fears, insecurities, and frustrations.

Basically, how we talk to each other is the foundation for every relationship.  And these are muscles we can strengthen with practice. In this one-hour class taught by Michelle Tillis Lederman, you will learn:

  • What holds you back from experiencing thoughtful conversations
  • The most important energy that determines the success of our conversations
  • The 4 Laws of Conversation
  • Ideas for starting and ending conversations
  • The 3 Levels of Listening
  • The most important decision we have to consciously make after listening
  • The one action that can turn a conversation into a connection
Michelle Tillis Lederman
Michelle Tillis Lederman

Michelle Tillis Lederman, named one of Forbes Top 25 Networking Experts, is the author of three books, including, The 11 Laws of Likability and her latest, Nail the Interview, Land the Job. Michelle is the CEO of Executive Essentials which provides custom communication and leadership training and coaching programs. Michelle has appeared on NBC, CBS, Fox, Gayle King, and NPR and has been featured in the Wall Street Journal, NY Times, Working Mother, US News & World Report,, USA Today, CNBC, and